Refund & Cancellation Policy

Last updated: August 28, 2026

AI Guy On The Fly provides ongoing, monthly software services (AI voice reception, website chat, automations, and related custom builds). This policy explains how billing, cancellations, and refunds work.

Billing

• Our services are sold as month-to-month subscriptions. There are no long-term contracts.
• Unless a free trial applies, you are charged at checkout when you subscribe, and then on the same date each month for the following month of service.
• Where a plan includes a free trial (for example, our AI Website Chatbot's 7-day trial), you are not charged during the trial. Your first charge occurs when the trial ends, and monthly thereafter, unless you cancel before the trial ends.

Free Trials

Free trials are your opportunity to evaluate the service at no cost and no risk. If the service isn't right for you, cancel any time before the trial ends and you will not be charged.

Cancellation

• You may cancel at any time. When you cancel, your subscription remains active through the end of the billing period you have already paid for, and you will not be billed again.
• To cancel, email eric@aiguyonthefly.com or contact us through the link on our site. We will confirm your cancellation.

Refunds

• Because these are ongoing digital services delivered continuously, and because free trials let you evaluate the service before paying, charges for a billing period that has already begun are generally non-refundable.
• If you believe you were charged in error, or there was a genuine service failure on our part, contact us within 7 days of the charge and we will review it in good faith and make it right where appropriate.

Questions

We want you happy with the service. If anything about a charge is unclear, reach out and we'll sort it out: eric@aiguyonthefly.com.